Shipping Policy
At Loco Cases, we strive to provide fast and reliable shipping for your orders. This Shipping Policy outlines important information regarding shipping times, delivery methods, and related details. By placing an order with us, you agree to the terms and practices described in this Shipping Policy.
1. Order Processing Time:
– Once your order is placed, please allow 1-3 business days for processing. We meticulously prepare and package each order to ensure it reaches you in perfect condition.
2. Shipping Methods and Delivery Times:
– Standard Shipping: Our standard shipping option typically takes 5-7 business days for delivery within the United States. International delivery times may vary based on the destination country.
– Expedited Shipping: If you need your order sooner, we offer expedited shipping services for an additional fee. Delivery times for expedited shipping are typically 2-3 business days within the United States.
– Please note that these delivery times are estimates and can be subject to unforeseen delays due to factors beyond our control, such as weather conditions or customs procedures.
3. Shipping Rates:
– Shipping rates are calculated based on the weight and destination of your order. The exact shipping cost will be displayed during the checkout process before payment.
4. Tracking Your Order:
– Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment online through our designated carrier’s website.
5. International Shipping:
– We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply to international orders. These charges are the responsibility of the recipient and are determined by the customs authorities of the destination country.
6. Order Modifications and Address Changes:
– Please review your shipping address carefully before placing your order. Once your order is processed, we are unable to modify the shipping address. If you need to make changes, please contact our customer support team as soon as possible. We cannot guarantee that address changes can be accommodated once the order has been shipped.
7. Undeliverable Packages:
– In the event that a package is undeliverable due to an incorrect address provided by the customer or failure to claim the package from the carrier’s designated location, the customer will be responsible for any additional shipping fees incurred for reshipment.
8. Lost or Damaged Packages:
– While we take precautions to ensure your order arrives safely, we cannot be held responsible for lost or damaged packages during transit. If you experience any issues with your delivery, please contact our customer support team, and we will assist you in resolving the matter with the carrier.
If you have any questions or need further assistance regarding our Shipping Policy, please contact our customer support team using the information provided below.
Contact Information:
Loco Cases
Email: support@lococases.com
By placing an order with Loco Cases, you acknowledge that you have read, understood, and agreed to our Shipping Policy. We appreciate your trust in us and look forward to delivering your Loco order in a timely and efficient manner.